Lead and manage daily operations as a service manager in a dynamic environment

dato

We are looking for an experienced and proactive Service Manager to take responsibility for the daily operation and coordination of our cleaning and property service activities.

As Service Manager, you will play a key role in ensuring high service standards across our customer sites. You will be responsible for coordinating employees, planning daily operations, maintaining quality standards and ensuring professional communication with our customers.

The position combines leadership, operational planning and customer service, and we are therefore looking for someone who is comfortable taking responsibility and making decisions in a busy and dynamic working environment.

Key Responsibilities

Your responsibilities will include:

  • Daily management and coordination of service employees

  • Planning and allocation of cleaning and property maintenance tasks

  • Ensuring that agreed service levels and quality standards are maintained

  • Conducting regular quality inspections at customer sites

  • Managing daily operational changes, including sickness, absence and replacement staff

  • Recruitment, onboarding and introduction of new employees

  • Preparing and maintaining work schedules

  • Maintaining regular communication with customers and following up on their requirements

  • Handling operational issues and ensuring that challenges are resolved quickly and professionally

  • Coordinating cleaning supplies, equipment and machinery

  • Planning and coordinating property maintenance services

  • Coordinating seasonal outdoor maintenance, including lawn mowing, hedge trimming and general upkeep of outdoor areas

  • Supporting employees and ensuring clear instructions and expectations

  • Reporting and following up on daily operations with management

Your Profile

We are looking for a responsible and service-minded person who enjoys working with both people and operations.

Ideally, you:

  • Have previous experience within cleaning, facility services, property services or a similar service industry

  • Have experience managing or coordinating employees

  • Have strong organisational and planning skills

  • Are able to work independently and take ownership of your responsibilities

  • Have a professional and customer-focused approach

  • Are solution-oriented and able to respond quickly when operational challenges arise

  • Are comfortable working in an environment where priorities may change during the day

  • Have basic IT skills and are comfortable using digital planning and communication tools

  • Hold a valid Category B driving licence

Previous experience with both commercial cleaning and property/outdoor maintenance is an advantage.

What We Offer

We offer an independent and responsible position in a growing service company where you will have a direct influence on daily operations and customer satisfaction.

You will be joining a company with short decision-making processes and a practical approach to solving challenges.

We offer:

  • A position with a high degree of responsibility and independence

  • A varied working day with both office and on-site responsibilities

  • Close cooperation with management, customers and employees

  • Opportunities for professional and personal development

  • Competitive salary based on qualifications and experience

  • A dynamic working environment where no two days are exactly the same

INFORMATIONER OM STILLINGEN:

- Arbejdspladsen ligger i:

København Kommune

-Virksomheden tilbyder:

-Arbejdsgiver:

QFS ApS, Vigerslevvej, 2500 Valby

-Ansøgning:

Ansøgningsfrist: 21-09-2026;

Se mere her: https://job.jobnet.dk/find-job/a6a33803-2605-4d7e-9f1c-d366e0ec77ad

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