BEMÆRK: Ansøgningsfristen er overskredet
Are you ready to be the warm, welcoming voice of Klar? 😊⭐️ Do you have a talent for making customers feel truly valued and heard? If so, we have an exciting opportunity for you: Customer Support Specialist - Danish speaking 🇩🇰
At Klar, we are not just any e-commerce company. We are the architects behind the curtain, bringing you the finest windows and doors with a dash of digital excellence. Imagine shopping for windows and doors online without the hassle. That's what we do! Our web platform is like no other, and it has won awards to prove it. We make buying windows and doors a breeze, saving you both time and money 🚪🪟💙
As a Customer Support Specialist, you will not just be answering phone calls, emails, and social media messages – you will be the go-to person for our customers, guiding them through our products, troubleshooting issues, and ensuring their questions are answered with expertise and care.
But it's not just about solving problems - it's about creating positive and memorable interactions. You will be the clear and empathetic communicator who ensures that every customer feels understood and appreciated whenever they reach out to us.
This role is located in Copenhagen, Denmark 🇩🇰
✅ Assignments on your to-do lists 💯
- Be the welcoming voice of our company by picking up the phone, ensuring customers feel valued and heard
- Address customer inquiries through additional channels, including emails and social media messages
- Provide assistance and guidance to customers, helping them navigate our products, resolve issues, and answer their questions effectively
- Communicate clearly and empathetically, ensuring customers feel understood and appreciated in every interaction
⭐️ For you to be a success in Klar, you'll need to have the following skills:
- No previous experience is required
- Customer centric in your bones 🦴 🧬
- Strong communication skills - you speak and write Danish at native level 🇩🇰 and English on a high level
- Proactive approach, friendly, helpful and a great teammate
- Thrives in the scale-up environment
- Work structured and disciplined around your tasks and deadlines
- Love to question the status quo and try different solutions, even if you fail at first
- On the nice-to-list: if you speak and write in either Swedish 🇸🇪 or Norwegian 🇳🇴
👏🏻 We offer:
- An opportunity to have a significant influence on your work and the business 💪
- An informal and positive workspace that likes to joke around 😆
- Twice a week free lunches are covered by Klar 🌮
- Flexibility in terms of working hours, work from home days, and vacation 📅
- 1 paid care day per quarter for your own well-being 💙
- A scale-up environment: Not a start-up with no means, nor a corporate monster that doesn’t care. 🚀
- Possibility to work from our sister offices from time to time, Klar will cover the plane tickets (Copenhagen, Stockholm, Tartu, Tallinn) ✈️
- Unforgettable team events and company parties twice a year 🥂
When are you "Klar"?
ASAP would be nice. But we are also realistic - so we are waiting for the right candidate 🏃♀️💨
Ready to sprinkle positivity and make our customers' day, every day?
At Klar, we're not just opening doors; we're opening opportunities. Join us today, and let's make windows and doors more exciting than ever before!
INFORMATIONER OM STILLINGEN:
- Arbejdspladsen ligger i:
København Kommune
-Virksomheden tilbyder:
Fastansættelse: fuldtid
-Arbejdsgiver:
Klar Home OÜ, Høffdingsvej, 16, 2500 Valby
-Ansøgning:
Ansøgningsfrist: 15-12-2023; - ansøgningsfristen er overskredet
Se mere her: https://job.jobnet.dk/CV/FindWork/Details/5929517
